Job Title: Governance, Risk and Compliance Officer
Overview
Monitoring compliance with statutory standards and support Estates and Facilities Managers to ensure governance records are maintained and available for audit. To utilise existing audit tools and develop new ones to enable Estates & Facilities managers to ensure risks, policies, procedures and standards are compliant and in date.
NHS Banding
3 to 5
Salary
£19K-£30K
Formal Qualifications, education & training required
Educated to diploma level or significant relevant experience
GCSE Grade C or above (or equivalent) in English and mathematics
External Auditing Certificate
Advanced Food Hygiene Certificate
Essential skills and competencies
Ability to take sole responsibility for managing workload by working independently and prioritising work to meet deadlines. Ability to influence staff in all areas. Ability to work flexibly and adapt to change. Good organisational skills. Word processing using Microsoft Word and Excel. Ability to communicate and influence across other levels and disciplines and establish good working relationships. Communication skills verbally, written and by electronic media. Must demonstrate a positive attitude towards change. Aware of importance of confidentiality. Aware of importance of hygiene and infection control. Ability to relay information accurately and keep accurate records. Ability to work to deadlines without supervision. Ability to plan and organise own work and that of others. Maintain and monitor standards and quality. Has ability to identify and deal with problems or complaints. Identify training needs, train and support staff. Flexible and able to work on a diverse range of projects at one time.
Essential experience
Health Service Estates & Facilities experience. Experience in analysing data and presenting outcomes. Demonstrate an appropriate level of knowledge relating to health and safety, HACCP, and the requirements of quality system ISO 9001. Knowledge of Assurance models and quality systems.
Job Title: Contracts Administrator
Overview
The post holder will undertake Project Business and Administration role in support of the Facilities Function. The tasks will include the understanding and monitoring of internal and external contracts. This will include vising where services are provided, monitoring and forecasting and producing reports to identify areas requiring attention, liaising with customers and contractors. The main contracts will include linen, courier transport, patient transport services. Other smaller contracts or areas of interest may be included in the job eg photocopying.
NHS Banding
5
Salary
£24K-£30K
Formal Qualifications, education & training required
Degree level
Word processing skills
Evidence of continuing development and ongoing learning
Essential skills and competencies
Contract Management Experience
Handling confidential and sensitive information
Desirable skills and competencies
Ability to prioritise own work load
Ability to be flexible and adapt to changing demands
Ability to build positive working relationships and deal effectively with staff at all levels, internal and external
Able to act upon initiative using own judgment and knowledge with minimum supervision
Ability to use databases
Essential experience
Well organised
Reliable, friendly, approachable and flexible
Team player
Resilient under pressure
Ability to maintain confidentiality, tact and diplomacy
Self-motivated and a good communicator
Job Title: Compliance Manager
Overview
The post holder is responsible for ensuring all sections have effective systems in place to ensure statutory compliance, meet commissioner standards, the NHS legal framework, all relevant legislation, guidance, building regulations, codes of practice, best practice and risk management standards. The post holder will have Trust wide responsibility for Estates and Facilities risk management, statutory compliance, policy and procedures, legal services, Estates performance management, fire safety and security.
NHS Banding
7
Salary
£38K-£44K
Formal Qualifications, education & training required
- Professional knowledge acquired through degree or equivalent plus specialist knowledge acquired through post-graduate courses & experience to master’s equivalent level plus in-depth managerial and strategic knowledge
- Demonstrable education/qualification and specialist knowledge combined to meet Master’s level or equivalent
- Management qualification
- Advanced Food Hygiene Certificate
Essential skills and competencies
Persuasive and has credibility with Directors and Non-Executive Directors, Senior Managers and Clinicians. Strong customer focus attitude combined with good influencing skills. Good communication skills. Ability to develop, write and prevent technical/managerial reports to a non-technical audience. Ability to develop and maintain good working relationships with team and internal and external stakeholders. Ability to deliver within tight timescales and prioritise. Skilled in the use of IT and work on technical and numerical data. Ability to effect change with individuals, teams and across the organization without having direct line management responsibility. Knowledge of current legalisation that pertain to estates management. Robust knowledge of financial and budgetary management.
Comprehensive understanding of operational procedures for estates management. Knowledge of procedures to ensure safe systems of work. Knowledge of NHS Guidance, Health & Safety codes of practice and statutory requirements.
Desirable skills and competencies
Knowledge of NHS and Trust policy and procedures including SFIs and OJEU procurement.
Understand the complex needs of the Trusts divisions and performance measurement
Essential experience
Significant years’ experience of working in a role in which compliance with statutory and best practice standards was a key area.
Experience in learning and implementing organisational change.
Experience in developing operational procedures, monitoring compliance and developing action plans.
Job Title: Contracting Manager
Overview
The post holder will take a lead role and provide professional support to the Director of Estates & Facilities by managing all commercial activity across NHS Trusts.
This includes the effective management of the Trusts’ PFI contracts, retail contracts, service level agreements and contract costing procedures. The post holder will be responsible for the development, implementation and management of the Estates & Facilities Commercial Strategy.
NHS Banding
7
Salary
£38K-£44K
Formal Qualifications, education & training required
Professional knowledge acquired through degree or equivalent
Specialist knowledge acquired through post-graduate courses & In-depth commercial, managerial and strategic knowledge
Experience to masters equivalent level
Essential skills and competencies
- Persuasive and influential at all levels of the organisation.
- Credible at all levels particularly at Directors & Non-Executive Directors, Senior Managers and Clinicians level.
- Positive, customer-focused enabling attitude combined with good influencing skills.
- Good communications with the ability to relate to all levels of staff.
- Able to lead and motivate a multi-disciplinary Facilities Services team.
- Excellent report writing and presentation skills.
- Ability to develop, maintain and enhance good working relationships with internal and external stakeholders.
- Ability to work to tight deadlines and priorities competing for demands.
- Ability to lead and motivate a multi-disciplinary Facilities Service Team.
- Skilled use of relevant computer packages.
- Knowledge of current market conditions.
- Robust knowledge of financial and budgetary management.
- Understanding of OJEU.
Desirable skills and competencies
Knowledge of NHS Policies and Procedures, SFIs
Essential experience
Significant experience in Commercial Management, being responsible for a substantial P&L account.
Experience in managing multiple contracts.
Strategic experience of Commercial Strategy development.
Job Title: Senior Monitoring Manager
Overview
Lead a team of staff in the delivery of effective, efficient and value for money Estates and facilities Services, providing and maintaining built environments that are conducive to the provision of excellent healthcare provision.
The Senior Monitoring Manager will ensure via third party contracts and or agreements, that the delivery of a comprehensive range of high-quality Estates and Facilities Services are provided by staff who are qualified, trained, supported and provided with guidance, and services are executed in line with all relevant legislation, regulation and guidance appertaining to the field of work.
To ensure there are in place systems, processes and information that enables assurances to be provided to the Trust Board that the Trust is meeting its contractual, legal and financial obligations in relation to Estates and Facilities activities.
The Trust operates from c250no. properties geographically spread across the East Midlands and beyond. The remit of the Senior Monitoring Manager covers the delivery of a range of services across freehold, leased, PFI and host properties and contractors.
The Senior Monitoring Manager is the lead on behalf of the Trust Estates & Facilities Directorate for the management of the Estates and Facilities contracts and associated service.
Additionally, the Senior Monitoring Manager is responsible for the leadership and management of a team of professional and technical staff contract managing /monitoring and auditing the delivery of services.
As a member of the Senior Team contributes to the strategic leadership, direction and management of the Directorate, and subsequently the development and execution of an Estates & Facilities Strategy & Plan.
NHS Banding
7 to 8a
Salary
£38K-£51K
Formal Qualifications, education & training required
Educated to degree, HNC level or equivalent qualifications plus specialist knowledge acquired through post-graduate courses and experience in relevant estates discipline to masters level equivalent
Registration of recognised institution.
Management qualification and evidence of CPD.
Qualifications in Project Management.
Essential skills and competencies
Strong interpersonal, leadership and political skills and ability to build and maintain relationships across a range of services and health community, gained through managing at complex NHS organisations.
Positive, enabling attitude combined with good influencing and negotiation skills at all levels gained through extensive practical application.
Tact and the ability to communicate highly sensitive information to all grades of staff including senior management, professional, technical and operational personnel as well as to external and partner organisations.
Highly developed numerical and analytical skills including management of revenue budgets, analysis of data for national returns and KPI’s.
Ability to function in a highly political and complex environment associated with managing large, multi-disciplined workforces in complex organisations.
Ability to cope with pressures, demands and ambiguities whilst striving to achieve results.
Possess initiative, insight and vision and the capacity to translate them into strategy and subsequently operational systems.
Essential experience
Extensive Management experience in Estates Management and contract management.
Exceptional level of experience and practical knowledge in the field of coordinating large change projects covering building/property changes and contract mobilisations.
Experience in project management and delivery of estates and capital schemes.
Experience in dealing with complicated NHS employment issues (investigations, disciplinary hearings, grievances, dismissals, appeals), restructures and organisational change.
Demonstrating commercial acumen and experience of business and financial planning including analysis and cost profiling.
Experience in setting, managing and successfully delivering to forecast revenue budgets and achieving cost improvement programmes.
Successful track record of working in large and small high-performing teams delivering challenging targets, KPI’s and achieving results.
Experience of inter-professional, interagency and cross-boundary working with external organisations including Solicitors, Department of Health, NHS Estates, NHS Property Services & Community Health Partnerships, City & County Councils.
Job Title: Contract, Governance and Compliance Manager
Overview
The purpose of the role of the Contracts, Governance, and Compliance Manager is to lead a team of staff in the delivery of effective, efficient, and value for money Trust-wide Contract Governance and Compliance services.
The Manager will ensure that the delivery of a comprehensive range of high-quality services is provided by staff who are qualified, trained, supported, and provided with guidance, and services are executed in line with all relevant legislation, regulation, and guidance appertaining to the field of work.
To ensure there are in place systems, processes, and information that enables assurances to be provided to the Trust Board that the Trust is meeting its legal and financial obligations in relation to Estates nd Facilities activities.
The Contracts, Governance and Compliance Manager is the professional lead on behalf of the Estates & Facilities Directorate for the negotiation, management, monitoring, and auditing of the Estates & Facilities services provided by external organisations to the Trust and also provides specialist advice and leadership over a range of disciplines including the Non-Patient Transport, and Contract Monitoring, PFI and Maintenance Contract management.
As a member of the Senior Team contribute to the strategic leadership, direction, and management of the Directorate, and subsequently the development and execution of an Estates & Facilities Strategy & Plan.
NHS Banding
7 to 8a
Salary
£38K-£51K
Formal Qualifications, education & training required
• Educated to masters degree level or equivalent qualifications with gained experience in relevant Estates & Facilities discipline.
• Registration of recognised institution.
• Management qualification and evidence of CPD.
• Health & Safety qualifications e.g. NEBOSH, IOSH.
Essential skills and competencies
• Strong interpersonal, leadership and political skills and ability to build and maintain relationships across a range of services and health community, gained through managing at complex NHS organisations.
• Positive, enabling attitude combined with good influencing and negotiation skills at all levels gained through extensive practical application.
• Tact and the ability to communicate highly sensitive information to all grades of staff including senior management, professional, technical and operational personnel as well as to external and partner organisations.
• Highly developed numerical and analytical skills including management of revenue budgets, analysis of data for national returns and KPI’s.
• Ability to function in a highly political and complex environment associated with managing large, multi-disciplined workforces in complex organisations.
• Ability to cope with pressures, demands and ambiguities whilst striving to achieve results.
• Possess initiative, insight and vision and the capacity to translate them into strategy and subsequently operational systems.
Essential experience
• Extensive Senior Management experience in Estates & Facilities Management.
• Exceptional level of experience and practical knowledge of negotiating and managing complex commercial contracts including PFI, NE3 and building related contracts and contract mobilisations.
• Experience in project management and delivery of capital schemes desirable.
• Experience in dealing with complicated NHS employment issues (investigations, disciplinary hearings, grievances, dismissals, appeals), restructures and organisational change.
• Extensive experience in developing audit and compliance systems for monitoring estates and facilities information across a complex organisation.
• Experience in managing and successfully delivering to forecast revenue budgets and achieving cost improvement programmes.
• Successful track record of working in large and small high performing teams delivering challenging targets, KPI’s and achieving results.
• Experience of inter-professional, interagency and cross-boundary working with external organisations including Solicitors, Department of Health, NHS Estates, NHS Property Services & Community Health Partnerships, City & County Councils, NHS England, HSE etc.
Disclaimer
The salary banding for any NHS post has a clearly defined start point, and salary progression based on nationally negotiated pay scales (Agenda for Change). These bandings and pay points are widely available https://www.nhsemployers.org/pay-pensions-and-reward/agenda-for-change/pay-scales/annual
The agreed starting point for any post is at the bottom of the pay scale with annual progression until the top of the pay scale is reached. Candidates should expect to start on the bottom of the pay scale for the role they are considering unless they have previous directly related NHS experience in a similar role.
