The Trusts says the opening marks a major investment in urgent and emergency care for the local community.
The £4 million project has created a modern, light and spacious environment designed to improve patient experience and staff working conditions. The unit includes a larger waiting area, a quiet room for patients and loved ones, a new reception desk, a dedicated pharmacy room, nurse triage areas and multiple medical assessment rooms – all helping to enhance privacy, dignity and flow of care.
The opening ceremony was attended by the Mayor of the Royal Town of Sutton Coldfield, Cindy Yip, who joined hospital leaders and staff to celebrate the milestone.
The Trust partnered with offsite construction specialist McAvoy to deliver the facility, with modules built offsite and 70% completed before arrival. This approach reduced disruption to hospital services and enabled faster delivery. Sustainability was also prioritised, with 99% of waste diverted from landfill and existing power supplies used to minimise carbon emissions.
Simon Jarvis, Hospital Executive director, said: “This new clinical space represents a major step forward in how we care for patients who come to us in urgent need. It has been designed to provide quicker assessment, faster access to treatment, and a smoother journey of care — all in a safe, modern environment that supports both patients and staff.”
The project also supported skills development, with apprentices involved throughout the build. The Trust, which was ranked in the Top 100 Apprenticeship Employers last year, continues to expand opportunities for training and employment across its sites.