Job Title: Catering Assistant
Overview
The post-holder will work as part of the catering team to provide ancillary services directly to patients, service users, and customers by preparing, cooking and portioning a range of nutritionally sound, palatable and safe meals, using traditional and cook freeze methods of catering.
A range of duties are covered from the start of the food preparation service through to the delivery to point of use, serving, cleaning and managing stock levels in line with legislative and local policy and procedures.
The post holder will distribute patient meals to service users across the Trust using Trust vehicles.
NHS Banding
2
Salary
£18K to £19k
Formal Qualifications, education & training required
Basic Food Hygiene Certificate
Essential skills and competencies
- Ability to understand and adhere to standards and procedures
- Ability to work as a team member
- Possess excellent hygiene standards
- Good interpersonal skills Basic knowledge of Health & Safety, understanding of COSHH, HACCP
Desirable skills and competencies
- Able to acquire new skills and willing to work towards and achieve an apprporiate qualification
- Better Hospital Foods, NHS Plan, Responsibilities under HASAWA
Essential experience
- Large scale catering experience
- Customer Care
Job Title: Catering Clerk
Overview
To liaise between the Catering Department and Wards ensuring that patients are able to choose from the menus. To produce production schedules and financial cost control information as required for the efficient running of the Catering Department
The position of Catering Clerk involves the daily visit to all Ward areas. Contact is maintained with all levels of Ward staff and in some instances patients themselves
NHS Banding
2
Salary
£18K to £19k
Formal Qualifications, education & training required
- Basic Food Hygiene certificate
- Good general education
Essential skills and competencies
Working within a similar environment would be an advantage but not essential as training will be given
Desirable skills and competencies
- Ability to read and write and understand patient menus
- Ability to read/understand hygiene and Health & Safety information
- Ability to complete records of food temperatures
- Food presentation
- Knowledge of H&S and COSHH
Essential experience
- Smart appearance, friendly and responsible attitude
- To be aware of colleagues H&S needs whilst at work
- Willing to conform to standards and business objectives
- The flexibility of the role and working hours, good timekeeper and reliable
- Fit and able to lift and pull heavy loads
Job Title: Chef
Overview
Under the direction of the Head Chef/Shift leader, work as a team member of the catering team to produce using and following standard recipes, food, safely, attractive and to a high quality to meet the nutritional and cultural needs to expected standard for patients/customers within the agreed budget and resources
All duties carried out by the employee will be in accordance with food safety and health and safety legislation and in line with Trust policies, this includes an excellent standard of cleanliness of all catering equipment and rooms in relation to catering areas.
To take the role of Shift Leader as required which involves taking charge of the kitchen
NHS Banding
3
Salary
£19K-£20K
Formal Qualifications, education & training required
City and Guilds 705 or NVQ equivalent
Food Hygiene Certificate Qualification
Food Service Qualification
Essential skills and competencies
- Ability to understand and adhere to standards and procedures
- Ability to work as a team member
- Possess excellent hygiene standards
- Good interpersonal skills
- Basic knowledge of Health & Safety, understanding of COSHH, HACCP
- Involved in providing meals for patient services, staff and general public
- Experience of functional catering
Desirable skills and competencies
- Able to acquire new skills and willing to work towards and achieve an appropriate qualification
- Better Hospital Foods, NHS Plan, Responsibilities under HASAWA, Customer Care
Essential experience
- Large scale catering experience
- Customer Care
Job Title: Catering Supervisor
Overview
The post-holder will lead and supervise the catering team in the provision and delivery of all catering services with specific responsibilities for patient/service users, staff and function provision.
NHS Banding
3
Salary
£19K-£20K
Formal Qualifications, education & training required
- City and Guilds 705 or NVQ equivalent
- Advanced food hygiene certificate
Essential skills and competencies
- Ability to understand and adhere to standards and procedures
- Ability to work as a team member
- Possess excellent hygiene standards
- Good interpersonal skills
- Basic knowledge of Health & Safety, understanding of COSHH, HACCP
Desirable skills and competencies
-
Able to acquire new skills and willing to work towards and achieve an appropriate qualification
-
Better Hospital Foods, NHS Plan, Responsibilities under HASAWA, Customer Care
-
Knowledge of special diets
-
Ability to read/write and understand patient menus
-
Culinary
-
Food presentation
-
Food hygiene regulation
-
Communication skills
-
Must be able to give instruction to lower grade members of staff
Essential experience
- Large scale catering experience
- Customer Care
- Must be able to demonstrate skills and possess leadership qualities, be a good mixer and have a good personality
- Smart appearance
- Friendly, responsible attitude to be aware of colleagues H&S needs whilst at work
- Willing to conform to standards and business objectives
- Flexibility of the role and working hours, good timekeeper and reliable
- Fit and able to lift heavy items, also able to work in adverse conditions without any affects to health
- Willing to undergo further training and hospital NVQ
Job Title: Catering Manager
Overview
The post-holder will be responsible for the operational management of the Trust Catering Services and in ensuring value for money is achieve and that standards are maintained.
The post holder will contribute significantly to the provision of a quality service within the Trust and will be responsible for the effective management and provide leadership to the Catering team in addition to other Facilities services managers, supervisors and front line staff as required.
The post holder will plan and organise the use of materials and human resources across the various departments within Facilities and take responsibility in the absence of the Head of Facilities.
NHS Banding
4
Salary
£21K-£24K
Formal Qualifications, education & training required
- Degree / HND or equivalent Institute of
- Hospitality qualification
- Advanced food hygiene certificate
- GCSE (or equivalent) in English / maths
HACCP Level 2
Essential skills and competencies
- Knowledge of Health and Safety, COSHH, HACCP, Food Safety. Strong communication and interpersonal skills.
- The ability to think on their feet and take the initiative, tact and diplomacy.
- Team working skills, The ability to lead and motivate staff, administrative ability and IT literacy.
- Numeracy and financial skills in order to manage a budget. An appreciation of customer expectations and commercial demands.
- Stamina and the ability to work under pressure.
- A well-organised approach to work;
- Flexibility and the ability to solve problems in a pressurised environment.
- Customer-facing experience.
- Experience in improving service delivery.
- Drive and determination to improve standards and profitability.
- Evidence of continuous professional development.
- Ability to understand and adhere to standards and procedures.
- Able to influence, motivate and help staff when necessary.
Desirable skills and competencies
- Patient Led Assessment of the Care Environment (PLACE)
- Able to acquire new skills and willing to work towards and achieve an appropriate qualification
Essential experience
- Experience of working in a catering environment
- Retail catering experience
- Management experience
- Evidence of continuous professional developments
Disclaimer
The salary banding for any NHS post has a clearly defined start point, and salary progression based on nationally negotiated pay scales (Agenda for Change). These bandings and pay points are widely available https://www.nhsemployers.org/pay-pensions-and-reward/agenda-for-change/pay-scales/annual
The agreed starting point for any post is at the bottom of the pay scale with annual progression until the top of the pay scale is reached. Candidates should expect to start on the bottom of the pay scale for the role they are considering unless they have previous directly related NHS experience in a similar role.
