SAN2604 Electric Instant Hot Water Boilers – Potential for Overheating and Fire (All Makes and Models)

For action

DL1 NHS incidents and alerts safety officers

DL2 Local authority incidents and alerts safety officers

For information

DL3 Specialist Liaison Group

DL4 IRIC product specialists

DL5 General list (internal)

DL7 General list (external)

Dear colleague

The attached Safety Action Notice has been published by Public Services Delivery Scotland and applies to NHS boards, local authorities, and any contractors providing publicly funded health and social care services.

Onward distribution

As the nominated person for your organisation, you are responsible for ensuring that this information is forwarded to the managers and staff who need to be aware of it or take action in response to it.

Enquiries

Enquiries relating to specific equipment or products referenced in the alert should be directed to the manufacturer or supplier (please refer to the attached alert for relevant contact details and instructions).

If you have a query about IRIC safety alerts generally, please contact nss.iric@nhs.scot, quoting the alert reference number.

If you received this message via a colleague within your own organisation, please direct enquiries to them in the first instance. They can then liaise with IRIC as required, helping to maintain local communication and governance arrangements.

Kind regards

Incident Reporting & Investigation Centre (IRIC)

Public Services Delivery Scotland

Gyle Square | 1 South Gyle Crescent

Edinburgh | EH12 9EB

e: nss.iric@nhs.scot

m: 0131 275 7575

publicservicesdelivery.scot

FAC406-316, 4a, Rev 1

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please (i) contact the sender by email reply; (ii) delete the email from your system; .
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