Traka’s ‘Faulty Item Exchange’ locker (FIX) allows healthcare staff to deposit a faulty device, record the nature of the fault, and obtain a working device quickly, so they can quickly return to patient care across large estates and multiple locations. Traka said: “With comprehensive status updates in real-time, users can be confident that when equipment develops a fault, the system ensures it can be fixed promptly, minimising downtime, and reducing the risk of equipment failure during critical procedures.”
Traka Business Development Manager, Ben Farrar, said: “In large healthcare settings, where quick response times and equipment availability are critical, managing and locating fault- fixing equipment efficiently can be a challenge. In designing FIX, we worked closely with our partners to understand requirements, and ensure that we could deliver a solution that could resolve the issues faced. The secure, real-time aspect – from fault identification to – allows authorised users to deposit a faulty device into an empty locker compartment and obtain a like-for-like spare device with minimal time or resource disruption.”
Particularly effective over large geographical areas, according to Traka, FIX lockers will especially benefit healthcare workers working remotely in community Trusts, where arranging appropriate IT support to repair and reissue a working device ‘can prove challenging’. FIX lockers eliminate the need to travel to the site of the immediate fault, instead issuing a new working device from a remote location, ‘offering clear time, productivity and cost benefits for medical staff’.
Traka’s Healthcare Team was on site recently to install FIX lockers at a Trust already ‘reaping the benefits’ of the ‘intelligent’ Traka WEB secure management platform.