The custom-made lab – designed to facilitate training and development of technicians – offers hands-on simulations and a classroom set-up featuring all equipment ICS Cool Energy sells, hires, and services – including chillers, free coolers, temperature control units (TCU), heat exchangers, controls ‘and more’.
With the new suite, ICS Cool Energy aims to equip technicians and sales engineers with enhanced skills and practical expertise to excel in the field. The facility, which also features a water treatment fluid laboratory, allows for hands-on, functional training that simulates real-life scenarios of how temperature control systems operate. It will also give customers an opportunity to learn and better understand the equipment they install and use in their facilities.
Alistair Michie, Service Operations leader at ICS Cool Energy states: “The new training suite serves as an onboarding programme for new team members, and supports ongoing training for continuous skill improvement. By providing comprehensive factory training for our technicians and sales engineers, we ensure they become experts in their field.
“Having a simulated system that technicians can personally experiment on, manipulate and control is invaluable. It enables us to test, prove, and train on our systems and solutions – in a safe environment – to find the most efficient and sustainable way of operating, servicing, and adjusting equipment for optimal performance in different scenarios.”